{"id":212,"date":"2024-08-24T06:42:11","date_gmt":"2024-08-24T09:42:11","guid":{"rendered":"https:\/\/projetos.rmconsultordigital.com\/intranet\/?post_type=docs&#038;p=212"},"modified":"2024-08-24T06:43:36","modified_gmt":"2024-08-24T09:43:36","password":"","slug":"vtal-acionamentos","status":"publish","type":"docs","link":"https:\/\/projetos.rmconsultordigital.com\/intranet\/docs\/vtal-acionamentos\/","title":{"rendered":"VTAL &#8211; Acionamentos"},"content":{"rendered":"\n<pre class=\"wp-block-preformatted\">Lista de Recorr\u00eancia - Monitoramento de Servi\u00e7os - Gest\u00e3o T\u00e9cnica<\/pre>\n\n\n\n<p>Produtos: Circuitos de Dados (Superfast), IP e MPLS<\/p>\n\n\n\n<p>Primeiro contato:<br><strong>N\u00edvel 1<\/strong> <strong>&#8211; \u00c1rea WEB ou Operadores<\/strong><br><a href=\"https:\/\/jornadadigital.vtal.com.br ou 0800 259 8733 op\u00e7\u00e3o 2 (24h)\">https:\/\/jornadadigital.vtal.com.br ou 0800 259 8733 op\u00e7\u00e3o 2 (24h)<\/a><\/p>\n\n\n\n<p><strong>N\u00edvel 2<\/strong> <strong>&#8211; Gest\u00e3o T\u00e9cnica (24h)<\/strong><br>Acionar 1h ap\u00f3s vencimento do prazo<br>(21) 3131-0407 op\u00e7\u00e3o 2<\/p>\n\n\n\n<p><strong>N\u00edvel 3 &#8211; Lideran\u00e7a (24h)<\/strong><br>Acionar 2h ap\u00f3s vencimento do prazo<br>(21) 3131-0430<\/p>\n\n\n\n<p><strong>N\u00edvel 4 &#8211; Supervis\u00e3o &#8211; 08h as 22h<\/strong><br>Acionar 3h ap\u00f3s vencimento do prazo<br>(21) 3131-0435<\/p>\n\n\n\n<p><strong>N\u00edvel 5 &#8211; Gerente de Monitoramento de Servi\u00e7os N1<\/strong><br>Acionar 4h ap\u00f3s vencimento do prazo<br>Fabricio Francelino<br>(21) 98769-8618<\/p>\n\n\n\n<p><strong>N\u00edvel 6 &#8211; Gerente de Monitoramento de Servi\u00e7os N2<\/strong><br>Acionar 5h ap\u00f3s vencimento do prazo<br>Edio Do Nascimento B. Junior<br>(21) 98855-6758<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lista de Recorr\u00eancia &#8211; Monitoramento de Servi\u00e7os &#8211; Gest\u00e3o T\u00e9cnica Produtos: Circuitos de Dados (Superfast), IP e MPLS Primeiro contato:N\u00edvel 1 &#8211; \u00c1rea WEB ou Operadoreshttps:\/\/jornadadigital.vtal.com.br ou 0800 259 8733 op\u00e7\u00e3o 2 (24h) N\u00edvel 2 &#8211; Gest\u00e3o T\u00e9cnica (24h)Acionar 1h ap\u00f3s vencimento do prazo(21) 3131-0407 op\u00e7\u00e3o 2 N\u00edvel 3 &#8211; Lideran\u00e7a (24h)Acionar 2h ap\u00f3s vencimento [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[33],"doc_tag":[48,50,58,51,57],"class_list":["post-212","docs","type-docs","status-publish","hentry","doc_category-fornecedores","doc_tag-escalonamento","doc_tag-fibra","doc_tag-oi","doc_tag-optico","doc_tag-vtal"],"year_month":"2026-06","word_count":128,"total_views":"0","reactions":{"happy":"0","normal":"0","sad":"1"},"author_info":{"author_nicename":"robson","author_url":"https:\/\/projetos.rmconsultordigital.com\/intranet\/author\/robson\/"},"doc_category_info":[{"term_name":"Fornecedores","term_url":"https:\/\/projetos.rmconsultordigital.com\/intranet\/docs-category\/fornecedores\/"}],"doc_tag_info":[{"term_name":"escalonamento","term_url":"https:\/\/projetos.rmconsultordigital.com\/intranet\/docs-tag\/escalonamento\/"},{"term_name":"fibra","term_url":"https:\/\/projetos.rmconsultordigital.com\/intranet\/docs-tag\/fibra\/"},{"term_name":"oi","term_url":"https:\/\/projetos.rmconsultordigital.com\/intranet\/docs-tag\/oi\/"},{"term_name":"optico","term_url":"https:\/\/projetos.rmconsultordigital.com\/intranet\/docs-tag\/optico\/"},{"term_name":"vtal","term_url":"https:\/\/projetos.rmconsultordigital.com\/intranet\/docs-tag\/vtal\/"}],"author_list":[{"ID":"4","user_login":"helielton.oliveira","display_name":"helielton.oliveira","id":"4"},{"ID":"1","user_login":"Robson","display_name":"Robson Morais","id":"1"},{"ID":"3","user_login":"sidney.martins","display_name":"Sidney Martins","id":"3"}],"_links":{"self":[{"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/docs\/212"}],"collection":[{"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/comments?post=212"}],"version-history":[{"count":2,"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/docs\/212\/revisions"}],"predecessor-version":[{"id":214,"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/docs\/212\/revisions\/214"}],"wp:attachment":[{"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/media?parent=212"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/doc_category?post=212"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/projetos.rmconsultordigital.com\/intranet\/wp-json\/wp\/v2\/doc_tag?post=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}